We work hard to transfer knowledge to you. When we’re on-site, we collaborate either workshop style or one-on-one at your team’s desks so that you can learn by doing. When we’re working remotely, we always keep in touch to make sure our suggestions are viable.
Design |
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One Week to UCDAn intensive Design Thinking workshop where your team find and fix users’ big issues. Leave with a prototype and a plan. |
Interaction designWe give your development team an overview of the key concepts and then work on core issues side-by-side at their desks. |
Information architectureEnsure that the structure and layout of your site reflects how your users see the world. |
Evaluation |
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Design reviewDeep dive report identifying design issues that impact users’ satisfaction and ability to use your site. Normally 100+ actionable findings. |
Competitive reviewSide-by-side ratings of your site and up to four competitors. Call-outs show the good and bad from all sites. Learn from others’ strengths and weaknesses. |
User testingLet your users show you what’s wrong. We provide findings and recommendations on how to improve. |
Workplace AnthropologySee your users’ real issues by watching them in their natural setting. Actionable data and a great understanding of user needs. |
VC Usability AuditSuccessful startups are user-centered. We help you make investment decisions and guide your portfolio companies towards more valuable exits. |
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Strategy |
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Politics of Usability3-day training/workshop gives you a clear strategy for usability services in your organization. Great for new teams and established groups trying to reach the next level |
Future History workshopGather the strategic thinkers in your group to set the 3-year vision for your product or site by envisioning the future as history. |
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Training |
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Creating Online ContentCustom training for creative, editorial and marcoms staff responsible for site content. How to write for the web, style guide, tone, content management. |
User-Centered AppsHighly practical class shows how to build apps that work the way people think. Design principles, interface elements, psychology. |
Fast Usability MethodsThe best tools for integrating usability into lean and agile teams. Feeling left behind by your developers? Get back in front and add quality to fast-moving projects |