Evaluation

We tell you how well your existing site or product meets your customers’ needs, and recommend changes that will improve customer satisfaction and engagement.

DESIGN REVIEW

Deep dive report identifying design issues that impact users’ satisfaction and ability to use your site. Normally 100+ actionable findings.

COMPETITIVE REVIEW

Side-by-side ratings of your site and up to four competitors. Call-outs show the good and bad from all sites. Learn from others’ strengths and weaknesses.

USER TESTING

Let your users show you what’s wrong. We provide findings and recommendations on how to improve.

WORKPLACE ANTHROPOLOGY

See your users’ real issues by watching them in their natural setting. Actionable data and a great understanding of user needs.

VC USABILITY AUDIT

Successful startups are user-centered. We help you make investment decisions and guide your portfolio companies towards more valuable exits.